Features
Fees
Customer Support
Ease of Opening an Account
Final Verdict
A good start for SMEs expanding globally, but lacks tools for FX risk and team spending.
Currenxie offers a strong set of basic tools for businesses needing to hold multiple currencies, pay international suppliers, and collect payments locally. One key benefit is that SMEs can easily access local account details in major markets like the US, UK, EU, and Japan without having to open bank accounts in each country. That’s a real advantage for reducing friction in cross-border operations.
However, one gap is hard to overlook. Currenxie allows only one payment card per account. Unlike most providers, such as Statrys, you cannot issue multiple cards to manage team spending, which can become a real constraint as your business grows. There are also no forward contracts or limit orders to manage FX risks, which may leave you exposed to currency fluctuations.
Support is another limitation. While Currenxie has a chatbot, it mainly redirects users to Help Centre articles rather than providing real-time help. When you are managing international payments, having quick and reliable help is critical. Relying only on an online form or automated replies for support may not be enough when problems arise.
If you are running a lean operation and need a simple, cost-effective way to manage international payments, Currenxie is a good starting point. However, if you are planning to grow or need more flexibility to manage expenses, it is worth looking at alternatives.
Key Highlights:
- Hold and manage up to 15 currencies from one wallet.
- Local account details available in the US, UK, EU, Hong Kong, Japan, and more.
- Send local payments in 18 countries and international payments via SWIFT.
- Integrate with Xero and major ecommerce platforms like Shopify and Stripe.
Pros ✅
Cons ❌
|
Currenxie Business Account Features

Currenxie offers a Global Account that lets businesses hold up to 15 currencies and receive local account details in the US, UK, EU, Hong Kong, Japan, Australia, Canada and Mexico. That’s useful if you're working with clients or partners across markets and want to avoid unnecessary conversion fees.
Local payments are supported in 18 countries, and international transfers go through SWIFT to over 120 countries. Currency exchange is available across 22 currencies, with rates based on the mid-market rate.
You can link your account to Xero, connect with ecommerce platforms like Shopify and Stripe, and customise access for different team members. For businesses looking to scale, there’s also an API to automate collections, payments, and currency management.
If your business is registered in Hong Kong, you’re eligible for a Currenxie Visa card. It supports HKD spending, offers 1% cashback, and works with Apple Pay, Google Pay and Alipay. However, you only get one card per account, and all foreign currency expense is converted into HKD at Visa’s rate.
Our Verdict: 7.5/10
Currenxie covers the basics well: multi-currency wallets, local payment capabilities, and ecommerce integrations. It works if you’re running a small to mid-sized business with straightforward cross-border needs.
But the one-card-per-account limit is a major drawback. Most business account providers today, including Statrys, offer multiple cards to help businesses manage team spending. Companies that need more flexibility as they grow may find Currenxie too limited.
Currenxie Business Account Fees
Currenxie’s pricing model is similar to other fintech providers: no monthly fees, but charges apply for transfers, card usage, and currency exchange.
Let's take a look at Currenxie's fees below
General and Transfer Fees
Account opening fee | Free or USD 50 (for companies in offshore countries or in certain industries*) |
Account monthly fee | Free |
Receiving local payments | USD 0.75 per transfer |
Sending local payments | USD 3 per transfer |
SWIFT payment (send & receive) | USD 8 per transfer |
*For full lists of offshore countries and industries for which Currenxie charges extra fees, please refer to Currenxie’s Help Centre.
Card Fees
Create a virtual Card | Free |
Physical card delivery fee | Hong Kong: HKD 50 International: HKD 300 |
ATM withdrawal fee | 2.00% of the amount withdrawn or a minimum of HKD 30 (whichever is higher) |
International ATM withdrawal fee | 2.00% of the amount withdrawn or HKD 50 (whichever is higher) |
Overseas transactions | 1.95% |
Currency Exchange Fee
Special rate: USD/HKD | 0.10% |
Tier 1: For exchanges with any of these currencies: USD, EUR, GBP, HKD, AUD, SGD, JPY, CNH (CNY), CAD, CHF, NOK, DKK, SEK and NZD. | 0.40% |
Tier 2: For exchanges with any of these currencies: INR, THB, and PHP. | 0.50% |
Tier 3: For exchanges with any of these currencies: AED, IDR, MYR, VND and ZAR. | 0.60% |
Please refer to Currenxie's pricing page, Non-standard fees page, and Card fees page to confirm the current prices.
Our Verdict: 7.5/10
Currenxie keeps its fee structure simple, with no monthly charges and competitive local transfer costs. The SWIFT and card fees are reasonable for small businesses, but the currency exchange margins climb quickly for less common currencies. Overall, it’s a cost-effective option if you’re dealing mostly in major currencies, but heavier FX users should compare rates carefully.
Currenxie Customer Support
Currenxie offers a Help Centre covering common topics like business accounts, cards, and payments. If you need help, you have to fill out an online form. From what we can see on the website, there is no live chat or phone support available.
They also offer a chatbot, but it mostly sends you links to Help Centre articles instead of giving answers from a customer support agent. It feels more like a search tool than a real conversation.
Currenxie says Global Account holders get personal support, but it is not clear what that includes. If your question is simple, then the current support that Currenxie provides should be fine. But if you need advanced help or have more urgent issues, getting in touch with support may be challenging.
Our Verdict: 6.5/10
From what I’ve seen, when you're managing cross-border payments, problems can get complicated fast. Having quick, direct access to support matters a lot. If your business needs hands-on help or faster responses, Currenxie's setup might feel a bit limited.
Opening a Currenxie Business Account
Currenxie only opens accounts for registered businesses, not individuals.
Eligible applicants include ecommerce sellers, SMEs, marketplaces, platforms, and sole traders, as long as they’re not involved in prohibited industries or operating from high-risk countries.
Most jurisdictions are accepted, but there’s one important restriction: if your company is registered in the United States, you won’t be eligible. Having American directors is fine, but US-registered businesses are not currently supported.
The account opening process is fully online. To apply, you’ll need to submit the following:
- Business Registration Certificate or Certificate of Incorporation (or equivalent).
- IDs for all company directors and Ultimate Beneficial Owners (UBO) holding more than 25% of company shares.
- Proof of address for the same parties.
Sole traders don’t need to provide business registration but should expect to submit alternative proof if requested.
Currenxie says accounts can be opened within 3 business days, though additional checks may apply depending on your company’s structure or jurisdiction.
Rating and Review
Trustpilot: 3.8/5 (based on 160 reviews)
Currenxie is praised for fast payments, competitive FX rates, and a user-friendly platform, especially by businesses with simple international operations. However, some users report slow support during compliance checks, delayed fund access, and limited flexibility with account management.
While these issues are frustrating, they are common across financial providers due to strict KYC and regulatory standards. Currenxie can be a strong choice for straightforward needs, but businesses expecting faster support or more flexibility should weigh their options carefully.
Currenxie Alternative: Statrys
Statrys is a notable business account alternative to Curenxie for companies based in Hong Kong, Singapore and the British Virgin Islands (BVI).
While both Currenxie and Statrys offer solutions to manage multiple currencies, Currenxie’s approach involves separate local accounts for fund collection and a wallet for currency management.
In contrast, Statrys simplifies the process with a unified multi-currency account, which allows businesses to hold and manage 11 major currencies: HKD, SGD, USD, EUR, GBP, AUD, CAD, JPY, RMB, CHF, and NZD, all under one account number.
Unlike Currenxie, Statrys gives you more control over spending and risk. You can issue multiple payment cards for your team and access FX tools like forward contracts and limit orders to manage exchange rate exposure.
In addition, Statrys provides personalised support through multiple channels, including live chat, Email, WhatsApp, and WeChat.
Currenxie may support more currencies, but Statrys is a good choice if you prefer a simpler, more personalised service.

Need more details? See how Statrys and Currenxie compare in our guide.
Our Rating Methodology
More info
Click "More info" to understand how we calculate our Currenxie Business Account ratings.
FAQs
Is Currenxie a bank?
Although Currenxie provides business accounts, it is not a bank. Currenxie holds various registrations, licenses, and authorizations with the relevant authorities in Hong Kong, Canada, South Africa, Australia, and the UK to offer their services in accordance with applicable regulations.
How much does it cost to open and maintain a Currenxie account?
What payment card options does Currenxie offer?
What is the best alternative to Currenxie in Hong Kong?
Disclaimer
Statrys competes directly with Currenxie in the payment industry, but we are committed to providing an unbiased and thorough review. Click More info to read the full disclaimer on our review.